Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Introduction
At NavGo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Information We Collect
We collect information you provide directly to us and information we obtain automatically when you use our services:
- Personal information such as your name, email address, phone number, and profile information
- Information about how you use our app, including ride history, preferences, and interactions
- Location information to provide accurate ride matching and navigation services
- Payment information processed securely through our trusted payment partners
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our ride aggregation services
- Communicate with you about your rides, account, and our services
- Analyze usage patterns to enhance user experience and develop new features
- Ensure the security and integrity of our platform and prevent fraud
Information Sharing
We may share your information in the following circumstances:
- With ride service providers (Uber, Careem, etc.) to facilitate your bookings
- With trusted third-party service providers who assist in our operations
- When required by law or to protect our rights and the safety of our users
- With your explicit consent for any other purpose
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption and security protocols to safeguard your data.
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Receive a copy of your data in a portable format
- Object to certain processing of your information
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your device settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last Updated' date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Questions About Privacy?
Our privacy team is here to help clarify any questions about how we protect your data.